Cards safety

• Sign the card immediately after its receiption in the signature panel
  
• Carefully check each month reports, even in the case when the card is not use in the current month. In case when there is a doubt that some transaction is not realized by your side, immediately call or visit the nearest branch of EC Bank to check the validity of the transaction.
  
• Immediately contact us for each change of your personal data (surname, address, phone contact, etc)
  
• Carefully follow the whole performing of transaction with Your card and insist to return the card immediate after the transaction is done.
  
• Keep the copies of the sale receipt signed by your side after the transaction is done.
  
• Do not give the card number by phone, unless you contact with the authorized officers from the Bank
  
• Do not give your PIN code to anyone and do not keep it together with your card
  
• Before the usage of the card on ATM assure yourself that none is behind you
  
• Carefully follow the instructions on the ATM display
  
• Do not accept help from others while you use the card on the ATM
  
• In the case when you are not sure for the ATM validity and look, immediately leave the location
  
• In case the card has been stolen or lost, please immediately contact the following numbers:
        02/3293 888, every day of the week, 24h or 
        02/3296 330, every working day, 08-16h